A new tool alongside old habits

Your team starts using trygga, but the tasks are still in the old project tool. Client replies arrive in the inbox. A colleague keeps decisions in their own notes. Before each meeting, someone brings it all together again.

There is now an extra place to check, when the aim was a clearer view of the work. Choosing a tool is only part of it. You also need to agree where you will work together.

Start with one project and clear agreements

Choose a project where your team and the client will work together in trygga. Agree to keep tasks, relevant conversations and files there. Note the outcome of phone calls alongside the topic so it can be found later.

Internal preparation can stay internal. Make a deliberate distinction between information for your team and information shared with the client. Working in one place does not mean everyone needs to see everything.

Use the overview in daily work

In a meeting, open the tasks already in the project. Look at the missing input and discuss the questions about the work. If you agree something outside trygga, add the outcome to the project.

As you record each decision in the project, the overview grows with the work. A colleague can use it to take over, and your client can see what you still need. Start, for example, by giving each client request its own task. From that habit, extend the approach to other projects one step at a time.